Snakken - Your City. Unfiltered. | Hyperlocal Social Platform

1. Introduction

Welcome to Snakken. This privacy policy explains how we collect, use, and protect your personal data when you visit our website and sign up for our waitlist. We are committed to protecting your privacy and handling your data with care and transparency.

Data Controller:
Dennis Post
Lilistraße 67
63067 Offenbach am Main
Germany
Email: hey@snakken.app

2. What Data We Collect

2.1 Waitlist Information

When you join our waitlist, we collect:

Email address - to notify you about our launch
City or ZIP code - to inform you when Snakken launches in your area
Signup timestamp - to manage our waitlist fairly

Legal basis: Consent (Art. 6(1)(a) GDPR) - you explicitly agree when submitting the form

2.2 Automatic Collection

When you visit our website, we automatically collect:

IP address - temporarily, for approximate location detection
Browser information - to ensure website compatibility
Access logs - for security and debugging

Legal basis: Legitimate interests (Art. 6(1)(f) GDPR) - to provide and secure our service

3. How We Use Your Data

3.1 Email Communications

We use your email address exclusively to:

Send you a notification when Snakken launches in your area
Share important updates about the platform (max 1-2 emails before launch)
Respond to your inquiries

3.2 Location Data

Your city/ZIP code helps us:

Prioritize launch cities based on demand
Send you location-specific launch notifications
Understand our potential user distribution

Note: We never track your precise location or use GPS data.

4. Third-Party Services

4.1 Klaviyo (Email Service)

We use Klaviyo to manage our waitlist and send emails. When you sign up, your email and city information is securely transmitted to Klaviyo's servers.

Klaviyo Inc., 125 Summer Street, Boston, MA 02110, USA
Privacy Policy: klaviyo.com/legal/privacy

4.2 AWS (Hosting)

Our website is hosted on Amazon Web Services (AWS). AWS processes data on our behalf as a data processor under a Data Processing Agreement (DPA) that ensures GDPR compliance.

Amazon Web Services EMEA SARL
38 Avenue John F. Kennedy, L-1855 Luxembourg
Privacy Policy: aws.amazon.com/privacy

5. Your Rights

Under GDPR, you have the following rights:

Right to Access (Art. 15 GDPR)

Request a copy of your personal data we hold

Right to Rectification (Art. 16 GDPR)

Request correction of inaccurate personal data

Right to Erasure (Art. 17 GDPR)

Request deletion of your personal data

Right to Withdraw Consent (Art. 7(3) GDPR)

Withdraw your consent at any time via hey@snakken.app

Right to Data Portability (Art. 20 GDPR)

Receive your data in a structured, machine-readable format

To exercise any of these rights, contact us at: hey@snakken.app

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

Encrypted data transmission (HTTPS)
Secure third-party services (Klaviyo)
Limited access to personal data
Regular security reviews

7. Data Retention

We retain your data only as long as necessary:

Waitlist data: Until you unsubscribe or 2 years after Snakken launches in your area
Server logs: Automatically deleted after 30 days
IP-based location: Not stored, only used in real-time

8. Analytics & Cookies

8.1 Plausible Analytics

We use Plausible Analytics, a privacy-friendly analytics tool that doesn't use cookies and is fully GDPR compliant. Plausible collects only aggregated data:

Page views and visitor counts
Referrer sources
Country of origin (from IP address)
Device type (mobile/desktop)

No personal data is collected, no visitor profiles are created, and no cross-site tracking occurs.
Learn more: plausible.io/privacy

8.2 Cookies

Our website does not use cookies. Plausible Analytics operates without cookies, using a privacy-friendly method to count unique visitors.

Learn how to manage cookies in your browser:
Chrome •Firefox •Safari •Edge

9. International Data Transfers

Your data may be processed in the United States by Klaviyo. Klaviyo complies with GDPR requirements and is certified under the EU-US Data Privacy Framework, ensuring adequate protection for your personal data.

10. Updates to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of any material changes via email if you're on our waitlist.

11. Contact & Complaints

For privacy-related questions or concerns:
Email: hey@snakken.app

You also have the right to lodge a complaint with your local data protection authority. In Germany, this is the Federal Commissioner for Data Protection and Freedom of Information (BfDI).